Privacy Policy

Overview and Commitment

At velatrixyros, we understand that your privacy matters. This comprehensive privacy policy explains how we collect, use, store, and protect your personal information when you use our comparative company analysis platform. We're committed to being transparent about our data practices and ensuring you have control over your personal information.

This policy applies to all users of velatrixyros.com and covers all personal data we process. By using our services, you acknowledge that you've read and understood this policy. We've structured this document to be clear and accessible, but if you have questions, don't hesitate to reach out to us.

Information We Collect

We collect different types of information to provide and improve our services. Here's what we gather and why:

• Usage data including pages visited, time spent on platform, and feature interactions
• Financial data you input for analysis purposes, stored securely and never shared
• Communication records when you contact our support team
• Technical information like IP address, browser type, and device information
• Cookies and similar tracking technologies for site functionality and analytics

How We Use Your Information

Your data serves specific purposes that directly benefit your experience on our platform. We don't use your information for unrelated purposes without your explicit consent.

• Providing our comparative analysis tools and generating custom reports
• Personalizing your dashboard and recommendations based on your analysis patterns
• Sending important account notifications and platform updates
• Improving our algorithms and developing new features
• Ensuring platform security and preventing unauthorized access
• Complying with legal obligations and responding to lawful requests

We process your personal information based on legitimate interests, contractual necessity, or your consent. When we rely on consent, you can withdraw it at any time through your account settings or by contacting us directly.

Data Sharing and Third Parties

We don't sell your personal information to third parties. However, we do share limited data in specific circumstances that support our service delivery and legal compliance.

We may disclose your information if required by law, court order, or government regulation. In cases of business transfers or mergers, your data would be transferred under the same privacy protections outlined in this policy.

All third-party integrations undergo security assessments, and we maintain data processing agreements that ensure your information receives the same level of protection we provide directly.

Your Privacy Rights

Under Canadian privacy legislation, including PIPEDA, you have several important rights regarding your personal information. We've made exercising these rights straightforward through both automated tools and direct support.

• Access: Request a copy of all personal information we hold about you
• Correction: Update or correct inaccurate information in your account
• Deletion: Request removal of your personal data, subject to legal retention requirements
• Portability: Export your data in a commonly used format
• Opt-out: Unsubscribe from marketing communications while maintaining account functionality
• Complaint: File a complaint with the Privacy Commissioner of Canada if you believe we've mishandled your data

To exercise any of these rights, log into your account settings or email us at info@velatrixyros.com. We respond to most requests within 30 days and will verify your identity before processing requests that involve sensitive account changes.

Data Security and Protection

We implement multiple layers of security to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security measures include both technical and organizational safeguards.

• Encryption in transit and at rest using industry-standard protocols
• Regular security audits and vulnerability assessments
• Multi-factor authentication for account access
• Limited employee access on a need-to-know basis
• Secure data centers with physical access controls
• Regular backups stored in geographically diverse locations

Our security team continuously monitors for threats and updates our protections based on emerging risks and industry best practices. We also provide security recommendations to help you protect your account.

International Data Transfers

Your personal information is primarily stored and processed in Canada. When we use service providers located in other countries, we ensure appropriate safeguards are in place to protect your data according to Canadian privacy standards.

Any international transfers comply with applicable privacy laws and involve adequate protection mechanisms such as contractual safeguards, adequacy decisions, or other approved transfer mechanisms.

If you're accessing our services from outside Canada, please note that your information will be transferred to and processed in Canada, where our primary servers and business operations are located.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These small data files help us remember your preferences, analyze site usage, and provide personalized features.

• Essential cookies required for basic platform functionality
• Preference cookies that remember your settings and customizations
• Analytics cookies that help us understand how users interact with our platform
• Marketing cookies for relevant content and communication personalization

You can control cookie settings through your browser preferences, though disabling certain cookies may limit some platform features. We provide detailed cookie information and management options in your account dashboard.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Account information is kept while your account remains active and for two years after closure to handle any potential issues or account restoration requests. Usage analytics are typically retained for 12 months to support platform improvements.

When we no longer need your personal information, we securely delete or anonymize it. Some information may be retained in anonymized form for research and development purposes that don't identify you personally.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. We'll notify you of significant changes through email or prominent notices on our platform.

Minor updates that don't materially affect your rights will be posted on our website with an updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your privacy.

Continued use of our services after policy updates constitutes acceptance of the revised terms, though we'll seek separate consent for material changes that expand our use of your personal information.